A cashback claim will be declined if the order is cancelled or if any items of the original purchase are sent back.

What happens if I cancel my order or return the items I purchased?

Yes, only 1 cashback claim may be approved/paid out per user per shop within a 30-day period. Additionally, each user is limited to a maximum of $100 total cashback value every 30 days. These limits are in place due to agreements with our advertiser partners who help sponsor these great offers.

Is there a limit to how many offers I can redeem every month?

More information and specific details regarding our cashback promotional offers can be found on the <terms>Cashback Terms & Conditions page</terms>.

Where can I find more details about the specific requirements and acceptance criteria for cashback offers?

The minimum order value for each offer can always be found in the offer details below the offer title. Always be sure to double-check this amount before completing your order for a cashback claim! Please note that all shipping costs and other charges are excluded when calculating your total order value. Additionally, the total value is determined after any coupon codes or other discounts have been applied.

Where can I find the minimum order value required for each offer?

Currently, cashback can only be paid out via PayPal. If you don’t have an account yet, you can create one as it is completely free and takes less than 5 minutes to set up. Here is more information about PayPal and the process of <createPayPalAccount>creating a new account</createPayPalAccount>.

How can I receive cashback if I don’t have a PayPal account?

No, only payments via PayPal are possible at this time. For this, you need a PayPal account.

Are there other payout methods available?

Once a shop confirms that your order was placed via us, we will proceed to process your claim. This generally takes between 5-10 business days. If your order is not confirmed by a shop within this time, we will reach out to them for confirmation. Please ensure that all of the information you upload is as accurate as possible to avoid any delays in processing your cashback claim.

How long does it take for my cashback to be paid out?

When you make a purchase directly through one of our partner stores, we receive a small commission which we use to pay for your cashback. In the case that the shop does not attribute your order to us, we do not receive any payment and, therefore, are unable to award any cashback. To prevent this from happening, be sure to follow our specific instructions when completing your purchase upon first activating a cashback offer!

Why does my purchase need to be verified in order to receive my cashback?

For all questions or inquiries regarding cashback, feel free to reach out to our team here: <contact>Contact</contact>. If your inquiry is in regards to an existing claim, please be sure to include the email address you activated the offer with, in addition to your claim ID number, so we can help you solve your problem as quickly as possible. Our team aims to respond to all messages received within 48 hours from Monday to Friday.

Who can I contact if I have a question or issue with a cashback claim?

Once you activate an offer, go directly to that shop by clicking ‘visit shop & place order’ and do not visit any other sites before you complete your purchase. Additionally, be sure to disable any ad blockers before activating a cashback offer. Any interruption when visiting a shop could result in our team being unable to properly verify your completed purchase. Additionally, you can upload your order confirmation to help us verify your order.

How can I ensure that my purchase can be properly verified to receive my cashback?

Unfortunately, once a PayPal address has been submitted, it can't be changed or edited due to fraud protection measures and how the automatic payment system is set up. Please be sure to double-check all contact and PayPal address information before submitting!

Frequently Asked Questions